Questionnaire Line

Offload the Thousands of Calls Your Jury Office Receives

VoiceMetrix's Questionnaire Line takes care of 90% of calls your jury office receives following large questionnaire mailings and routine inquiries after summons mailings. The system enables staff to avoid handling numerous hours of calls and voicemails.

A Cloud-Based Application

Questionnaire Line operates on cloud infrastructure using local phone numbers and unlimited calling capacity, with optional toll-free service. It manages call surges from tens of thousands or over one hundred thousand questionnaire notices without busy signals.

Questionnaire Line's Features

• Print Qualification Questionnaires — Creates daily questionnaires formatted for questionnaire stock mailing
• Callback Request Option — Allows callers to leave identification and contact information for staff callbacks
• Paper Questionnaire or Summons Request — Validates participants requesting paper copies; staff can generate reports for mailing vendors
• Reports — Generates bar-coded documentation of requests and activity
• Analytics — Provides charts showing system effectiveness
• FAQs — Customizable responses to common questions
• Transfers — Routes calls to jury office or voicemail as needed